Shipping policy

Standard shipping orders take 2-4 business days to be processed and packaged before being shipped out of our warehouse. Shipping is the charge for Midwest Mailers order processing, item selection, packaging, transport, and handling. Special requests, including specification of carrier and/or future delivery dates, may include additional charges. Delivery times are not guaranteed or notwithstanding additional costs, but are our best approximation and vary with specific requests. Shipping is subject to change and will be determined at the time of order.

We currently offer Free Shipping on all orders within the continental United States (Including APO addresses). This shipping includes the most cost-effective method of shipment. If free shipping is not available at the time of purchase or if you choose to purchase a different form of shipment, please see above information regarding Standard shipping.

** Orders placed after noon (C.T.) Friday will be processed Tuesday. Shipping charges and times may vary by merchandise. A signature may be required, and there may be additional charges if more than one delivery attempt is required. This service is not available for some zip codes.

Carrier Contact Numbers:

  • USPS: 1-800-275-8777
  • FedEx: 1-800-463-3339
  • International USPS: 1-800-222-1811

Midwest Mailers is not responsible for:

  • Delays with US Postal Service or FedEx shipping
  • International Duties or Customs Charges
  • Lost, damaged, or marked delivered items.

Shipping FAQ

USPS Guarantees

  • We are not responsible if the package is not delivered in the guaranteed shipping times as it may take 2-4 business days to process the order, and we cannot be held liable for USPS guarantees. If the item is not delivered in time, please contact USPS (1-800-ASK-USPS).

FedEx Guarantees

  • We are not responsible if the package is not delivered in the guaranteed shipping times as it may take 2-4 business days to process the order, and we cannot be held liable for FedEx guarantees.  If the item is not delivered in time, please contact FedEx (1-800-463-3339).

UPS Guarantees

  • We are not responsible if the package is not delivered in the guaranteed shipping times as it may take 2-4 business days to process the order, and we cannot be held liable for UPS guarantees.  If the item is not delivered in time, please contact UPS (1-800-742-5877).

International Shipping

  • Shipping prices to Canada are based on the total weight of the order. All other countries will ship via USPS and will vary in rates. Standard shipping orders take 2-4 business days to be processed and packaged before being shipped out of our warehouse.  We do not currently offer Free Shipping on International orders.  Free Shipping is only available for orders placed within the continental United States.
  • USPS International Orders cannot be shipped to a P.O. Box. If you choose this option and enter a P.O. Box, your order will be shipped via US Postal Service Priority Mail International.
  • International customers (outside of the United States) are responsible for all import duties, customs, and local taxes charged by your country. Please contact your country's customs office for respective charges and rates on a package coming from outside of your country. 

Wrong Address Disclaimer

  • It is the buyer's responsibility to make sure that they enter the shipping address correctly. We are not responsible if a package is shipped back to us due to an incorrect or undeliverable address. 
  • If there is a problem with your tracking number or package delivery, please contact the courier directly before contacting us. Please allow 1-4 business days for your tracking information to show. In some rare cases, tracking information may not update, but you will still receive your order. Please contact us after the estimated delivery time has passed.
  • All our shipments include Tracking with Delivery Confirmation. If your tracking information confirms that the item has been delivered to your order address, but you have not received your order, please contact the carrier directly to investigate this issue. We cannot be held accountable for packages where tracking information states the package has been delivered to your order address.

Route Package Protection 

  • Route Package Protection covers lost, stolen, and damaged items.  When replacing an item, Route covers the subtotal of the order, the Route premium, shipping costs, and taxes.  Route does not pay custom/duty fees.